Privacy Policy

Nigerian Breweries Plc

1GENERAL

Nigerian Breweries Plc located at No 1 Abebe Village Road, Iganmu, Lagos, Nigeria (“NB” or “we” or “us” ) is the controller of the processing of all personal data collected through this website dedicated to NB (the “Website”) and other NB channels (e.g. NB events). NB respects your privacy and is committed to keeping your Personal Data secure and managing it in accordance with our legal responsibilities under applicable data protection laws. Please read this Privacy Policy carefully as it contains important information to help you understand our practices regarding any personal information that you give to us or that we collect otherwise in the context of the Website (“Personal Data”).

2PERSONAL DATA COLLECTION AND USE

You can use the majority of our Website without being required to provide any Personal Data to us. For certain services or activities, you will need to provide Personal Data for us to be able to provide you the requested service or product or for you to participate in the activity. Requested information on the Website marked with an asterisk is mandatory. If you do not provide the requested information, we will not be able to deliver the service or product to you or you cannot participate in the activity. In addition to the information you are required to provide to us in order to participate in activities/campaigns, we collect certain information when you visit our Website.

Information when you contact us

If you visit our Website and have a question or other remark, you can submit our Contact Form. You will be asked to provide your name and email address and obviously information about your request. We will only use this information to respond to your question. We will register your requests, questions, and our responses, and other actions to handle your request.

Information about your visit to and use of our website

We collect certain information when you visit our Website, such as your IP address, which web pages you visit, device category, browser, and type of internet browser, clicks, and views. We use this Personal Data as it is necessary in our legitimate interests to do so to be able to promote our products and services to our consumers and website visitors, to enable us to attract more consumers, and to improve the sale of our products and services.

Marketing

If you subscribe, we will send you newsletters. You can always opt-out of receiving our newsletter and you can always object to our use of your Personal Data for direct marketing purposes (for more information about how to do this, read the paragraphs below). We use this Personal Data with your consent. We will delete your Personal Data when you opt-out of receiving our newsletter.

Maintenance and optimisation of our website

Your Personal Data will also be used for maintenance and analysis of our Website to solve performance issues, to improve the availability and user experience. We log all use of our Website.

NB events, competitions, activations, and other similar activities

We may collect videos/images, photographs, social handles, drawings/sketches, and other similar or related personal information in line with the terms and purposes of such events, competitions, activations and similar activities. Our use of your Personal Data for these purposes is necessary in our legitimate interests and the information will be retained for as long as is legally permissible.

3BASIS FOR PROCESSING

We process your Personal Data based on the following legal bases:

  • •Consent: For marketing communications, participation in competitions, and the use of cookies (where required).
  • •Contractual necessity: To provide requested products or services.
  • •Legal obligations: To comply with applicable laws or legal processes.
  • •Legitimate interests: To improve our website, understand user preferences, and promote our services, provided that such interests do not override your rights and freedoms.

4DATA SHARING

We may share personal data as follows:

Transfers of personal data outside Nigeria will be subject to appropriate protections, and service providers are contractually required to maintain data confidentiality and security. We may also need to provide Personal Data to law enforcement bodies in order to comply with any legal obligation or court order.
  • •Heineken Group Companies: Data may be shared with other companies in the Heineken group for technical support, storage, shared IT system and responding to inquiries.
  • •Service Providers and Data Processors: Trusted third-party vendors to assist with analytics, marketing, and IT support. We ensure that such third party vendors handle your data properly under contractual obligations.
  • •Legal Obligations and Transactions: Personal data may be shared as necessary for compliance with legal obligations or in cases where NB’s assets or shares are transferred.

5DATA SECURITY AND RETENTION

We take technical and organizational measures to protect personal data and process it only for the minimum duration necessary. Once data is no longer needed, we securely destroy or de-identify it. We retain your Personal Data as follows:

After these periods, we will securely delete or anonymize your data.
  • •For marketing purposes: For 6 years or until you withdraw your consent or opt out of communications.
  • •For contractual purposes: for the duration of the contract and up to 6 years after its termination for legal or audit purposes.
  • •For legal compliance: as required by law or for as long as necessary to demonstrate compliance.

6COOKIES

A major part of the information referred to in this Privacy Policy is collected via our use of cookies and similar techniques. Cookies are small text files containing small amounts of information which are downloaded and may be stored on your user device, e.g. your computer, smartphone or table. Techniques we use that may be similar to cookies are tracking pixels, Java scripts, tags, and web beacons. These cookies and similar techniques are sometimes necessary to remember your account settings, language and country, but also enable us to measure and analyse your behaviour on our website and for showing you personalized advertisements on our website or on third-party websites. We use cookies to enhance your experience of our website, analytics and advertising purposes. Non-essential cookies, including those for personalized advertising, require your explicit consent. For more information, please see our [Cookie Policy].

7SOCIAL MEDIA

You may choose to share information on our website via social media, such as Facebook, Instagram, LinkedIn, and YouTube. This means that the information you share, with name and preferences, shall be visible to visitors of your personal pages. We advise you to carefully read the privacy policies of the social media parties as these are applicable to the processing of your Personal Data by these parties.

8CHILDREN’S PRIVACY

Our website is not intended for individuals under 18 (or the applicable legal age for consuming the products in question). We do not knowingly collect data from minors.

9YOUR RIGHTS TO ACCESS, RECTIFICATION, DELETION, RESTRICTION, AND DATA PORTABILITY

NB Plc collects Personal Data only for the purposes identified in this Policy and such information cannot be reused for another purpose that is incompatible with the original purpose. This Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal information. You may exercise any of the following rights with respect to your Personal Data with NB Plc: You have the right to:

You can exercise this right by contacting us with a data privacy request. Please note that requests that do not meet the requirements set out by applicable law or NB’s data protection policy may be requested to be re-issued or ultimately denied and that certain Personal Data may be exempt from such access, rectification and deletion requests pursuant to applicable data protection laws or other laws and regulations. Please note that you can also delete Personal Data by de-activating your user, however, we will retain Personal Data where it is legally required for us to do so. You have the right to receive the Personal Data that you have provided to us in a structured, commonly used, and machine-readable format, and in certain circumstances, we will, at your request, transmit your Data to another controller where this is technically feasible.
  • •Request for and access your personal data collected and stored by NB Plc;
  • •Object to automated decision making;
  • •Request rectification and modification of personal data kept by NB plc or processed by third parties on NB’s behalf;
  • •Request for deletion or restriction (as appropriate) of your personal data;
  • •Be informed of and entitled to provide consent prior to the processing of personal data for purposes other than that for which the personal data were collected;
  • •Request that NB plc restricts the processing of your personal data; and
  • •Request for information regarding any specific processing of your personal data.

10RIGHT TO OBJECT

You also have a right to require us to stop processing your Personal Data, but where we have compelling legitimate grounds, we will continue processing your Personal Data. You may object to certain processing activities, including for direct marketing, and withdraw consent for processing where applicable. To submit an objection or withdraw consent, please contact us. We shall take immediate steps to remedy any violation of your rights, without prejudice to your right to seek redress under the Nigerian Data Protection Act, 2023 (NDPA) as may be amended and other applicable laws.

11SECURITY MEASURES

We implement robust security measures, including encryption, access controls, and regular security audits, to protect your Personal Data against unauthorized access, loss, or misuse. Our measures are reviewed and updated regularly to align with the requirements of the Nigerian Data Protection Act and industry standards.

12UPDATES

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements, with updates posted on our website or to the extent reasonably possible, will be communicated to you. We encourage you to review this Privacy Policy regularly for any changes.

13CONTACT

For any questions, concerns, or requests regarding this Privacy Policy, your rights or our data protection/privacy practices, please contact our Data Protection Officer who oversees compliance data protection laws:

  • •Email: privacy.nbplc@heineken.com
  • •Phone: 08006000000
  • •Postal Address: Nigerian Breweries Plc, Iganmu House, No. 1 Abebe Village Road, Iganmu, Lagos, Nigeria.

Last updated: June 2024